Tag Archives: management

Instead of dwelling on your growing feelings, move to a de-escalating action and leave room for everyone, especially the person in the wrong, to save face and self-correct

Step 1:

Acknowledge that you heard the person, followed by a pause. That buys time for you both to cool off

How to Not Act Like a Jerk When With Someone Who Is

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Are you spinning your wheels?

Kirsten Osolind offers a great metaphor for how poor implementation and/or sloppy execution leads to failure in companies. A car is a very complex system, a collection of technologies that are supposed to perform in concert as an transportation application. However, if some parts of this system are not performing adequately, then the entire system […] Continue reading

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